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Remote Capabilities - And Client Diskettes

 

General Overview

Since the advent of the modem through the sophisticated communications of today it has always been an advantage to be able to diagnose and repair systems from a remote location. Mainframes have had the capability for many years, as well as several operating systems.

Drive Master 2000 offers this powerful tool as well.

Communications Port

Choosing a communications port is as easy as using this drop down menu. Make sure that the modem is utilizing the communications port chosen.

remote.gif (3254 bytes)(These are the only options on the client diskette. This assures that your customer cannot touch any keys or even see what you are doing.)

Baud rate is chosen using the same type of drop down menu.

Make sure that the modem will support the chosen baud rate.

If you have problems connecting, try lowering the baud rates to 9600 or 19200. Some higher speed modems do not use the same methods of translations for packeting information. Lowering the speeds of both modems may help.