{admin_header}
Administration
>
Support Center
>
View/Reply
{summary}
Customer Details
Customer Name
{user_name}
Customer Email
{user_email}
Identifier
{identifier}
Environment
{environment}
Customer IP
{remote_address}
Product
{product_name}
Request Details
Assigned
{assign_to}
Type
{type}
Current Status
{current_status}
Priority
{priority}
Posted
{request_added}
Last Updated
{date_modified}
Edit Ticket
|
Delete Ticket
{links_separator}
Close Ticket
{errors_list}
Reply to Customer
Re-Assign Ticket
Add to Knowledge Base
Change status:
{response_status_description}
Assign To:
{admin_id_assign_to_description}
Select Category:
{knowledge_category_description}
Title:
Attached Files
:
{attached_files}
{response_message}
Internal Message
Initial Request
Status
{status}
Posted by
{posted_by}
Assign to
{message_assign_to}
Posted
{date_added}
{viewed_by} Viewed
{date_viewed}
Attachments
{attachments_files}
{message_text}
Edit Message
{navigator}
{admin_footer}